So, what is a beta test, anyway?

A beta test is typically the last test performed by companies prior to releasing a product. It is a test that involves real customers using their products in real environments. From identifying critical bugs to providing general opinions and ideas about the product, a beta test allows customers to play a vital role in helping make sure that products are ready for primetime and that they meet customers' needs. That's the role you're playing for Squawkin – and we really appreciate it!

Why do companies run beta tests?

A successful beta test can have a huge impact on the success of a product, and can sometimes mean the difference between success and failure for a new product. A beta test can uncover problems with a product, new marketing angles and other key bits of information. So, a relatively small amount of time and money invested into a beta test can result in a big return for the company, and for the early-adopters who get to help shape the product.

What happens if I sign up and then get too busy to beta test?

Hey, life happens. We get it. If you're selected for this test and you find that your priorities or availability change, that's just fine. We just ask that if that happens, you let us know ASAP and we'll give your spot to another beta test candidate. With hundreds of people who want to participate and limited space available, we can find someone else lickety split.

Likewise, if you start testing and find that it's in some way not what you signed up for, we understand. Please let us know and we'll be happy to give someone else a chance who might be a better fit for the beta testing process.

If I am picked, are there specific tasks to complete?

Yes and no. Sometimes we'll ask you to complete something specific. Other times we'll leave it up to you! We trust you to take the time and report your findings, and we provide a few simple methods for you to do so (see below). We should mention that if we do request a specific task of testers, it's super helpful to us if our testers perform that task ASAP. Timely feedback is really important to make our beta test successful; we promise we'll do our very best to make the beta testing as easy as possible.

As a beta tester, how do I provide feedback?

There are two ways to provide feedback on your experiences with Squawkin. First, please join the Beta Test Feedback Group on Squawkin (you can do this by using Search and entering the Group's name, then requesting to join.) Once you're a member of this group, you'll be able to provide feedback to the Squawkin Team, as well as to other Beta testers. The second way to provide feedback is to send an email to support@squawkin.com. Feedback sent by email will be read by the Sqawkin Team, but not by other Beta testers.

What will you do with my feedback?

Collecting feedback is the whole point of the beta release. All beta testers’ feedback will be reviewed and taken into consideration. However, we won’t be able to accommodate every request. Decisions about design and functionality changes will be made according to their widespread impact across all users.

Can I tell people I’m a beta tester and show them Squawkin?

We prefer that you don’t share the Squawkin app at this time. Bugs will be corrected quickly; however, we want to avoid any negative impressions of site performance and/or design that very well may be changed by the wider release. So for now, mum's the word!

How long is the beta test?

Beta tests vary in duration. Sometimes they are a week; sometimes they can last several months. As issues are discovered, there is a chance the duration will be extended. The best idea is to keep your schedule open and flexible for a few weeks.

Do I get paid to be a beta tester?

There is no cash payment for beta testers, for a pretty simple reason: we want honest feedback from our testers, which is something that can't be expected if you're being paid to offer your opinion. But, we do sincerely appreciate your participation, so every tester who participates actively in the beta test is eligible for incentives.